Useful Information

Questions & Answers
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We Are Usually Asked About

What services does Oomas offer?

We offer multiple solutions to take your business online. Broadly speaking we provide below listed services to our customers.

  • Web Development
  • eCommerce
  • WordPress
  • App development
  • Custom application development
  • Server Infrastructure
  • Strategy
  • UI & UX design
  • Digital Marketing
  • SEO
  • Content Marketing
  • Direct Marketing

Do you provide website development solutions?

Yes, we do provide website development solution. The solutions can vary from a static website to a complex web application. We also provide hosting and maintenance solutions.

What type of hosting solutions are available?

We provide cloud based, shared as well as virtual private server for hosting various applications as per their needs. Please contact us for pricing details for the type of hosting environment you wish to choose.

Which level of application maintenance do Oomas provide?

Currently we provide L2 and L3 support for our customers. We have a dedicated team which handle Application Maintenance and Support (AMS) systems. With these level of support we also make sure to provide value add the customer by planning then demonstrating and finally implementing process improvements.

Do you build mobile ready websites?

Mobile is the way to go and most of our websites are built to be used by mobile users.

What is included in the hosting monthly price?

  • Hosting of your ecommerce web site in one of South Africa’s largest and most advanced data centres.
  • Hosting of your emails accounts.
  • Nightly backups of your website and emails.
  • Email, Instant Messaging and telephonic support, including 24×7 emergency support.
  • All upgrades and enhancements to Oomas are automatically available to you, subject to your plan features.

(All prices exclude VAT.)

What is excluded from the hosting monthly price?

  • Themes & templates customizations / design;
  • Content (products, collections etc.) management;
  • Any third party charges, such as SMS providers and payment gateways;

(All prices exclude VAT.)

Do you provide SSL certificates?

We do provide SSL certificates of all types. Usually we start with using a free certificate for our clients which are generated by Let’s Encrypt.

How much it will cost to develop a simple website?

We do have slabs defined for the entry level website development. As a simple website can expand depending on the contents that you want to post on the site, we can always accommodate your desired changes in one of our plans. Please contact us for detailed slab listing and additional services.

Didn’t Find the Answer?

If you have any other query than the listed Qs & As, please feel free to contact us with you details and question(s) in the below form. We will get back to you as soon as possible.

 

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